

The average gives the world its existence,
the extraordinary its value.
(Oskar Wilde)
With a great passion for hospitality I help hotel owners with performance issues to improve profitability by driving revenue and streamlining costs.
Based on my more than 25 years of professional experience in the national and international 4 and 5 star hotel industry, I support and accompany the owners of privately run hotels and restaurants during company-specific renewal processes.
In many cases, the operational management of the company does not leave the time to question what is already in place, to analyze and optimize processes. This is exactly where I can help you.
The starting point is the personal conversation on the basis of which recommendations for action are developed in close cooperation with the owner.
My support always takes into account the growing corporate culture of the client. Standard off-the-shelf offers are not part of my repertoire.
As an independent consultant and service provider, I feel obliged only to my clients. Professionalism paired with high quality standards and the measurability of success are my highest premises.
About me

Christian Szabo
'I would like to inspire more success through my consultancy'
I have been working in the national and international hotel industry for over 25 years and one thing has always accompanied me over the years: the passion for this profession and the striving to offer guests an unmistakable and unforgettable experience.
Offering the extraordinary but at the same time doing business efficiently and profitably is not mutually exclusive and I would like to help you to use the extraordinary potential of your company and at the same time use resources optimally and optimize processes so that you can focus on your two most important target groups - yours Employees and your guests!
An overview of my most important professional stages:
General Manager:
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Hideaway Beach Resort & Spa, Maldives
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Grand Tirolia Golf & Spa Resort, Kitzbühel
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New Peterhof Hotel, St. Petersburg, Russia
Director of Sales & Marketing:
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The Ritz-Carlton Berlin & Berlin Marriott Hotel
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Marriott Prague, Renaissance Prague, Marriott Executive Apartments Prague, opening of the Courtyard by Marriott Prague
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Renaissance Hotels in Russia - Moscow, Samara, St. Petersburg (the latter two as new openings)
Awards:
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Renaissance Hotels - Sales Director of the Year in Continental Europe - 2002
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Austria's Best Golf Hotel - World Golf Awards 2015 (Grand Tirolia Kitzbühel)
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Austria's Best Golf & Sport Hotel - Connoisseur Circle Magazin 2016 (Grand Tirolia Kitzbühel)
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Leading Luxury All-Inclusive Retreat, Indian Ocean - World Luxury Hotel Awards 2019
Consulting
Operational hotel consulting, restructuring and turnaround management as well as support in Sales & Marketing - from process analysis to successful implementation, I offer you a tailor-made service package as a consultant and service provider. If desired, I am also available for the interim management of your company. You can also benefit from my contacts in the industry, from safety reviews to tax advisors.
Operational hotel consulting,
restructuring and turnaround management
With my broad experience in managing both city and holiday hotels, I support you in all operational processes - from analysis to (re) structuring. Together we look at the current situation and work on the necessary measures to achieve sustainable improvement. The aim is solution-oriented and future-proof measures. This package of measures also includes a reporting and control system, defines project plans with milestones and clearly regulates responsibilities.
In addition to the (re) organization and (re) structuring of individual departments through to the development of quality standards for the individual areas, my focus is on the economic side and cost management in order to ensure profitable work.
I offer support with:
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the analysis of operational processes (business check)
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the analysis of the cost structure or the individual cost centers as well as comparisons with industry benchmarks
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Budgets and forecasts
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the development and implementation of new ideas, because a concept alone does not lead to success
Interim hotel management
As a temporary manager, I am available at short notice and can contribute my many years of experience, assess processes neutrally and, if desired, improve them directly in coordination with you. In contrast to classic consulting with problem analysis and the resulting recommendations for action, I accompany you throughout the operational implementation.
Sales & Marketing support
For more than 10 years I have led sales departments for Marriott International in various markets - from Moscow to Prague to Berlin. Even after that, as a General Manager, I was actively involved in sales. You too can benefit from this experience.
A clearly defined company positioning is the key to success. This is where the Business Model Canvas helps - the compact and clear presentation of the business model. The Golden Circle process helps answer the following questions:
WHY - goal & purpose, motivation, values
HOW - the process, what can I do better than the others
WHAT - product / service - what does the market need
E³ = €
Emotionality x empathy x experience = sales
With years of experience in sales, I help family-owned hotels and small hotel groups with their branding and marketing. Perhaps a well-founded analysis and advice will help, but perhaps you are also thinking of a long-term cooperation within the framework of a hotel representation.
I will support you in these processes as well as in:
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Hotel and market analysis for a better positioning
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Development and implementation of strategies (business and marketing plan)
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Pricing and sales optimization
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Increase in the number of overnight stays
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Providing contacts in the travel industry
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Sales training and employee training
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Contract negotiations on your behalf with relevant partners
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Representation of your hotel(s) at trade fairs, industry events and with sales partners
How can I assist you? What can I help you with? Please click here to contact me !
Network
Are you looking for a PR company to look after your next event professionally? Benefit from my extensive industry network - I will put you in touch.
Recruiting
Contact
Do you want to find out more? Call me or write to me for a free first contact - I look forward to hearing from you.